An update from TJ Audiology Training & Tracy James Hearing

There have been some exciting changes for TJ Audiology Training (formerly Tracy James Audiology Services) and Tracy James Hearing recently and we thought we’d post a quick update to let you know what has been happening.

First, here’s a summary of where it all started….

In 2012, Tracy started her own business Tracy James Audiology Services while working as the Paediatric Audiology Service Lead for the Royal Surrey County Hospital in Guildford. The primary focus was providing BSA (British Society of Audiology) accredited small-group training courses for individuals who required audiological skills such as otoscopy and impression-taking and hearing tests. Delegates who joined Tracy’s courses ranged from health care professionals, audiologists, GPs and ENT consultants, to hearing aid dispensers, occupational health workers, and professionals working in the music and noise-protection industry.

In 2014 Tracy left her job at Royal Surrey County Hospital and committed to Tracy James Audiology Services fulltime. She ran regular courses at Newbury College, as well as delivering in-house training at locations here in the UK and abroad.

At this time Tracy also began developing Tracy James Hearing, offering personalised hearing care services from her small clinic attached to her home in Newbury.

She launched a website for each of the businesses – Tracy James Hearing and Tracy James Audiology Training.

In 2022, Tracy offered her old colleague and close friend, Louise Hart, the opportunity to start working with her. Louise started running the audiology training courses, whilst Tracy focused on her independent hearing clinic.

NOW….

Here we are in 2024 and we’re delighted with how both businesses have evolved.

TJ AUDIOLOGY TRAINING:

Louise, now a partner, manages all aspects of the training business and delivers the courses, whilst Tracy has been more than happy to take a backseat. For this reason, we thought that Tracy James Audiology Training was no longer the most suitable name, so we decided to make a subtle change and rebrand as TJ Audiology Training. Along with the new name we had a lovely new logo, designed by Frances at Pixel Squid, and we’ve updated our website and marketing materials.

Louise continues to run courses from our new training venues in Newbury, as well as in-house training. She’s excited to be offering two new courses for 2024 – Ear Wax Removal (Aural Care) which is a 2-day course here in Newbury, and an Impression Taking Refresher which is a half-day online course where delegates can refresh existing knowledge of ear anatomy, otoscopy and impression taking.

TRACY JAMES HEARING:

Meanwhile Tracy James Hearing has continued to expand. We have become a well-known name in the Newbury area, and in April 2024 we were nominated in the BEST IN BUSINESS AWARDS organised by the Newbury Weekly News.

In June 2024 we moved to a brand-new clinic in the heart of Newbury Town Centre. At the clinic Tracy offers microsuction ear wax removal and a range of hearing assessment and treatment services. Louise also supports Tracy with appointments at the clinic.

We’re proud of how these businesses have grown over the past 14 years, and we’re excited to see what the future brings.

Tracy & Louise

Update from Tracy James Audiology Training

Hello from the team at Tracy James Audiology Training!

We’ve had a fantastic start to 2022 with a couple of very successful courses taking place in January, and some wonderful feedback from those who attended.

Tracy and Louise ran a 3-day Basic Audiology and Tympanometry course from 17th-19th January with 5 delegates for the full course and another delegate joined on day 3 for the Tympanometry element.  All attendees completed the practical assessment and their homework assignment and we’re delighted to have issued them with their BSA certificates.

Here’s some feedback from that course –

“The course was run in a small group which meant there were plenty of opportunities for asking questions, doing group work, and for the tutors to address any areas that some students needed more help with.”

“An excellent course, calmly and professionally delivered in such a friendly way”.

At the end of the month Louise ran our popular Impression Taking (Adults) course. This is a 1-day course where we train people on how to undertake otoscopy and impression-taking safely (on those over 5 years) and according to BSA procedure. All 6 delegates on this course successfully completed the practical assessment on the day and their written homework, and they have been awarded their BSA certificates. Congratulations to everyone!

Feedback from this course included – “Excellent trainer, well organised, informative and lots of time too practice.”

Our next Impression Taking course is on 4th March at Newbury College and we have just one space left on this date, then we have further Impression Taking courses on 7th April and 10th June, also at Newbury College. If you’d like to book please complete this online form and a member of our team will get in touch.

We’re very excited to have some in-house courses scheduled for March, April and May which will take us beyond Berkshire to Leicester and Cardiff. In-house training is a great option for organisations that have multiple to people to train and can be offered on our Impression Taking, Surveillance Audiometry and Audiometry and Tympanometry courses. If you’d like to book an in-house course please send us an email and we’ll get back to you to discuss dates, prices etc.

In May we will be running our Surveillance Audiometry course which is a 2-day training course ideal for occupational health workers and occupational health nurses who carry out audiometry in the industry setting. We have just 2 spaces left on this popular course so if you’re interested in joining please complete our online booking form.

In early July we will be running another 3-day Audiology and Tympanometry course and we currently have 4 spaces left on this one.

We will be announcing our course dates for the rest of 2022 very soon so please check our training calendar page. 

 

Finally we would like to introduce the newest member of our team, Kirsteen, who joined us in 2021. Kirsteen looks after our admin and replies to all enquiries and provides information about our courses, and issues the BSA certificates. If you have any questions about our upcoming courses you can email Kirsteen  [email protected]

 

Introducing Louise Hart

Louise Hart joins Tracy James to deliver tinnitus and hyperacusis services to adults and children from October 2020. She will also be providing her expertise in our training courses delivered to provide British Society of Audiology Certificates in impression-taking, hearing surveillance and audiometry and tympanometry.

Louise says ‘ I am excited to be providing more independent work, alongside my NHS work. I really enjoy training and have pride in helping individuals enable their skills to the recognised standard of the British Society of Audiology. We will be training GPs, teachers of the deaf, assistant audiologists and any professional who works in the hearing industry, and I look forward to meeting our new delegates at the next course in Newbury.’

‘With regards to tinnitus, I will be providing the only independent tinnitus and hyperacusis management service in West Berkshire at Tracy James Hearing. We know the earlier we intervene in helping people manage their tinnitus and hyperacusis the more successful the outcome for them’

Despite research on drug or physical interventions on tinnitus, at present none seem to consistently reduce tinnitus well enough; this is why management techniques are used to combat tinnitus.  For over 20 years chronic pain sufferers have successfully been using cognitive behavioural techniques to manage pain, and we now have more studies showing the same success with tinnitus.

Louise will tailor a programme to you to help your tinnitus and/or hyperacusis; these can be provided face to face or through video consultation. For further information on tinnitus and or to book an appointment, go to Tracy’s website tjhearing.co.uk.

For further information on audiology training courses, go to tjaudiology.com

 
 

OTIS Simulation software

Audiometry Simulation Software

 

Otis the virtual patient (from Innoforce.com) can be used to practise basic audiometry and tympanometry and masking. We use it in our classes and its a great way of developing your skills in audiometry without having the pressure of time or the client’s ability to focus, while getting used to the controls and techniques required. If you’re learning how to carry out masking, it is an invaluable learning and evaluation tool and you don’t need to rely on your supervisor to explain results.

 

Otis is a little bit like a real person, for example, your client can fall asleep if you take too long or shout if you present sounds that are too loud. You can view your otoscopy, history and tymp data as part of the assessment. There is reference data for masking and symbols. You have real-time evaluation and assessment of your procedure as you do the audiometry – it tracks your accuracy, time and errors. You can also progress from easier audiograms, to more difficult cases.

 

For further information please see our course guide to Audiometry & Tympanometry

Rule 3 explained? Masking Training with Tracy

In this post I would like to share some thoughts about rule 3.

This is the rule that many people scratch their head over, mainly because it can be difficult to see, but also because it doesn’t come up that often (and generally only in more complex cases). Therefore, if you’re used to testing routine cases you may not have to think about rule 3 very much. That’s why it’s good to refresh your knowledge so that you don’t miss it when it does come along. Completing rule 3 means that your hearing test will be more accurate; the end result may affect your diagnosis and also your hearing aid prescription.

How does Rule 1 differ to Rule 3 in masking?

We know that Rule 3 is only needed when Rule 1 has not been carried out and that both involve air conduction masking. But why?

Masking is carried out when there is a difference of 40dB between cochleae when using headphones. When we look at Rule 1 the difference between the two cochleae are obvious:

Masking 1

We mask the air conduction, and find the following:

Masking 2

Rule 1 was carried out at all the frequencies as there was a difference of >40 dB  at all the frequencies between the 2 ears. Headphones were used and the left ear was the test ear, and the right ear was the non-test ear, to be masked.

However, the difference between the two cochleae can be hidden when the non-test ear has a conductive component. Say for example the same patient as above comes back a few weeks later with a hideous cold that has affected his right ear.

Masking 3

There was no need to do air conduction masking in this scenario (Rule 1 not required).

Bone conduction was carried out on the worse ear:

Masking 4

As the there was an air bone gap of >10dB between the air and bone conduction thresholds (Rule 2), bone conduction masking needed to be carried out at 0.5, 1, 2 and 4 kHZ. The left ear was the test ear using bone conduction, and the right ear was the non-test ear, to be masked.

Once bone conduction was completed, we could see an asymmetry once again:

Masking 5

In this case we could only see that the right cochlea was >40dB better than the left cochlea because bone conduction had been completed. So we went back to using headphones again and masked the air conduction, with the masking noise in the right ear (non-test ear), and retested the hearing thresholds on the left ear (test ear). This revealed the following:

Masking 6

Moderate to severe sensorineural hearing loss on the left. Mild conductive hearing loss on the right.

Rule 3 explained? (Some tips):

  • Rule 3 is usually required because the non-test ear has a conductive component
  • The asymmetry that is present between the 2 cochleae (as you would visibly see in Rule 1) is hidden until you carry out the bone conduction. That is why you only carry out Rule 3 if Rule 1 has not been carried out.
  • Rule 3 is often missed because the BC that relates to the better ear (non-test ear) is recorded on the side on which the BC is placed (worse ear). Therefore you have to think to which ear the not-masked BC belongs to.
  • Although you check the BC to ascertain an asymmetry, you don’t use the BC in your masking procedure – you are masking the AC thresholds only.
  • At frequencies where no b-c thresholds have been measured – if there is a possibility that a-c threshold at these frequencies (including 250 Hz and 8000 Hz) are not the true thresholds, they should be masked.

If you have any questions please send an email to [email protected] and either myself or Louise will get back to you

Tracy James visits Estonia

Tracy James of TJ Audiology delivered a 3 day BSA certificate training course in Audiometry and Tympanometry at Medivar in Tallin, Estonia. Tallinn was fantastic, with a beautiful old town; cobbled streets, 14th Century buildings and lots of history. Estonians are also very exotic with only 1 million inhabitants. For those of you that don’t know – Estonians speak Estonian which has a lovely sing song lilt to it.

The training course was delivered to 5 employees in English and I was amazed at how those on the course (and Europeans in general) were able to use English in their day to day lives. Everyone took great assurance in having lots of practice time and as the group was small, there was lots of time to make sure that questions could be answered. Some of what we covered included anatomy and physiology, otoscopy images (possible abnormalities we may come across), contraindications, physics of sound as well as the practical procedure.

Feedback included: “Very thorough and in-depth. Informative, professional and gave consistent support and feedback to the practical assessments as well as to how we were progressing in general. Pace was perfect.”

I was pleased to have visited both Estonia and Medivar and to learn more about Estonian culture as well as Audiology Services. Medivar is a European distributor of health equipment, including Audiology equipment and supplies. I found the people I worked with there very professional and I was very well looked after. Thank you very much!

 

Tallinn Audiology Training Estonia Audiology Town Walls Estonia Audiology Training

 

HSE and Hearing Surveillance – Industrial Audiometry UK

The HSE indicates there is variation in practice and standard across practitioners in Hearing Surveillance Programmes. Does your occupational health worker attend a British Society of Audiology accredited course?

Tracy James MSc

The Health and Safety Executive (2013) carried out visits and questionnaires across a range of health surveillance programmes across the UK so that current practices across teams and individuals could be evaluated. Their key findings included that there was variation in practice across practitioners and health surveillance programmes. In particular, they noted that:

 ‘….some practitioners probably did not adopt sufficient measures to exclude the effects of prior exposure to noise and background noise when the test was being conducted’

…and with regards to training competency they noted:

If practitioners had undergone appropriate training there is an assumption that they would be competent to undertake otoscopy, but it was found that otoscopy was not always carried out before testing’

HSE (2013). Current Practice in Health Surveillance for Noise, pp iii

The Health and Safety Executive (HSE) outlines clearly what is required with regards to a health and surveillance programme under the Guidance on Regulations ‘Controlling Noise at Work’ 2005. In Appendix 5 it reports that a training syllabus for industrial audiometricians has been prepared by the British Society of Audiology (BSA) which has accredited a number of courses. The document is available https://www.thebsa.org.uk/wp-content/uploads/2023/10/OD104-65-Surveillance-Audiometry.pdf

Why choose a BSA accredited course? In order to be accredited, the provider has submitted the course content and assessment material to experts in the field to ensure that the training is accurate and according the recommended procedures published by the BSA. It also ensures that the minimum training guidelines are fulfilled and that the trainer has a suitable background knowledge/qualifications for providing the training. A representative of the BSA will also visit the course provider during their training programme.  In order to remain accredited, course providers are required to resubmit their training material every 3 years to ensure the course is up to date.

BSA industrial audiometry courses are designed to enable occupational health workers to:

  • Undertake a brief subject interview and/or administer a questionnaire regarding otological and noise history
  • Perform otoscopy and pure-tone a-c threshold audiometry without masking, both in accordance with BSA recommended procedures. Audiometry may be manual or automated
  • Interpret results and classify them in accordance with HSE guidelines
  • Relay information to subjects and, with consent, to the employer or other person with overall responsibility for that particular hearing test program.
  • Make appropriate 3rd party referrals

BSA (2008)

Has your occupational health worker completed a BSA accredited course in industrial audiometry? When you scroll online you can see many courses that quote their course is ‘BSA approved’ or  ‘based on’ BSA guidelines or ‘follows’ BSA recommended procedures – but they’re not actually accredited! The BSA lists the accredited courses available nationally on https://www.thebsa.org.uk/wp-content/uploads/2023/10/OD104-26-V8-Accredited-Course-Providers-July-2022.pdf or you can check your course is accredited by contacting [email protected].

A BSA accredited course may the key to enable consistency in training and competency levels across practitioners within a hearing surveillance programme. Choose your course and make sure it is accredited. The BSA (2008) recommends that the occupational health worker attends a refresher course in industrial audiometry every 3 years.

 

References

HSE (2013). Current Practice in Health Surveillance in Noise.

HSE (2005). Controlling Noise at Work. Guidance on Regulations

BSA 2008. Guidelines on the Training of Industrial Audiometricians.

Tracy James MSc is a Clinical Scientist and co-director of TJ Audiology Services along with Louise Hart, an Audiology Training Service. The next BSA accredited course in Industrial Audiometry is at PC Werth Headquarters, London 

 

Are you going around the 2nd bend? How to make a good impression.

The key to good fitting custom earmoulds and hearing protection, ITE and CIC hearing aids are accurate ear impressions. Its important to know when you’ve inserted your otostop deep enough down the canal, and that the otostop is pointed in the direction of the eardrum.  A good, deep impression means getting to the 2nd bend of the ear canal. Some tell-tale signs that you’ve reached the 2nd bend include a characteristic slip of the otostop into position which often coincides with slight resistance as it enters the bony portion of the canal. When you look on otoscopy, you will see that the otostop is framed by the cartilaginous portion of the canal.

All ear canals are very different from one another and taking good impressions takes practice. Patient/client safety is paramount and the British Society of Audiology has a recommended procedure for impression-taking in adults/children over 5 years of age and for children under 5 years of age.

Tracy James is holding 1-day BSA accredited impression-taking courses at PC Werth on the 8th of March (Audiology House) and 8th of May (Venue TBC) 2016  for adults/over 5 years and 9th March for children/under 5 years. Learn how to take impressions safety and accurately according to the recommended procedure, using the correct brace positions during the procedure. Learn about what to look for on otoscopy and experience how to know when you’ve reached the 2nd bend.

Find out about Tracy James and take a look at her website: www.tjaudiology.com for more details regarding her courses, or email [email protected].

Taking Ear Impressions of babies and children? What’s different?

There are many anatomical differences between the ears of adults and children. For example, children’s ear canals tend to be narrower and straighter. This means you need to consider the equipment you use, for example the size and width of your syringe and the size of your otostop. As babies’ ear canals grow rapidly in the first year of life, you may need to change your equipment as the baby gets older, so you will need to use your judgement on otoscopy. The best view on otoscopy can be obtained by pulling the ear back only in children, since their ear contains more cartilage than adults. You may not recognise a second bend in a child’s ear so you have to learn to ‘feel’ when you have entered the bony portion of the canal.

A neonate ear canal is much shorter than an adult’s therefore the BSA recommended procedure (2013) recommends you use a 10mm marker as a guide on the otolight for babies under the age of 6 months. A cotton otostop is also recommended since sponge may be more abrasive at this age (BSA 2013).

Perhaps the biggest difference in taking impressions in children is the interaction you need with the caregiver as well as the child. There are a range of brace positions that you can try and are documented in the BSA recommended procedure (2013) to ensure that children of different age groups are safe when carrying out the procedure. You also need to make it fun – lots of toys and distractions to keep those little hands busy while the impression material is setting.

So in summary – a range of different sizes of equipment is needed, a good eye on otoscopy to judge the position of the otostop, consider the right brace position, have lots of toys, fun and patience while remaining calm and informing both parent and child as you go along.

It is recommended that anyone carrying out impressions on children under 5 years are competent, and have sufficient training and experience (BSA 2013). Tracy James is holding a 1-day BSA accredited impression-taking course for children under 5 years in Newbury on the 24th of May (Newbury College). Learn how to take impressions in children safely, for different age groups and experience a range of different types of equipment you can use, and learn more about children’s ear moulds.

Find out about Tracy James and take a look at her website: www.tjaudiology.com for more details regarding  her courses, or email [email protected].

References: British Society of Audiology (2013). Recommended Procedure (Supplement). Taking an impression: children under 5  years of age.

Otoscopy on a newborn baby
Otoscopy on a newborn baby