Privacy Policy

Company : TJ Audiology Training Ltd 

Company address: 14 Montgomery Road Newbury RG14 6HU

What type of information we have

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)
  • Educational needs and support requirements
  • Dietary requirements

How we get the information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • You have contacted us with an enquiry for yourself or a member of your team
  • You have filled in a booking form for yourself or a member of your team
  • You, or a member of your team, has attended one of our courses

We also receive personal information indirectly, from the following sources in the following scenarios:

  • You may have contacted us directly and your information relayed to us by our call answering / reception service.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting TJ Audiology Training (admin@tjaudiology.com)

What we do with the information we have

We use the information that you have given us to contact you over the phone, email regarding your training course.

We may also occasionally  email you regarding other TJ Audiology Training courses or events which we think might be of interest to you.

If you request information about indemnity / personal liability insurance policy for audiology procedures, we will cross-check your name with the insurance company involved, so that the company can see the referral came from us. No other details will be shared.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal data in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us using the contact details above if you wish to make a request.

How to complain

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address: Information Commissioner’s Office,  Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF – Helpline number: 0303 123 1113