About TJ Audiology Training
TJ Audiology Training (Previously Tracy James Audiology Training) Was founded in 2012 by Audiologist Tracy James.
In 2022, her long-term colleague and friend Louise Hart joined the company before becoming a partner in 2024. Louise has 30+ years of experience in Audiology, and today she runs all aspects of the TJ Audiology Training business and delivers all the courses.
Our Audiology Training and Services

TJ Audiology Training provides small group Training courses in all areas of Audiology in Newbury. We also provide the same training in-house (at your place of work) world-wide and online.
In addition to this we also specialise in other Audiology services such as 1:1 Tutoring, Consultancy and Supervisions, Bespoke in-house training, health screening for school Nurses and Audits, auditing and improving audiology clinical practice. We can also help with assessing and auditing your clinics/services to ensure compliance with CQC /IQIPS/BSA/ BAA/ BSHAA regulations. Or help you with your IQIPS accreditation or IQIPS review. See other services we provide for more information
Both our Newbury based, and In-house courses are popular in the UK and Worldwide. We have had candidates travel to us from Denmark, Norway, Romania, Granada & Abu Dhabi to complete our Newbury courses and we have travelled to conduct in-house training as far as Latvia, Estonia & Hong Kong.
Over 1000 delegates have successfully completed our courses- from health care professionals; trainee and qualified audiologists, nurse practitioners, health workers, GPs and ENT consultants, to hearing aid dispensers, occupational health workers, and professionals working in the music and noise-protection industry.
Most of our courses are accredited by the British Society of Audiology. The BSA advances knowledge, promotes learning, informs good practice, and drives positive impact in the field of audiology.
Our BSA accredited courses include Otoscopy, Impression Taking (Over & Under 5’s), Audiometry, Audiometry Surveillance and Tympanometry. Other courses we run include Masking in Audiometry and Ear Wax Removal (Aural Care).
Our courses offer an opportunity to learn something new, refresh existing knowledge, improve skills, or simply keep up to date with the latest developments within audiology. Completing one or more of our audiology courses may also increase your opportunities for career advancement.
We’re proud to partner with Puretone, the UK’s market leader in audiological equipment supplies. Every model in their audiology product range has been individually selected to offer the very best high-quality solutions for professional hearing testing.
Otoscopes
Puretone offer a wide range of award-winning manufacturers of otoscope products for medical professionals worldwide. These otoscopes are small, portable, and easy to use innovative devices, enabling healthcare professionals to observe and record images/videos on their laptops, tablets, phones and desktops.
Impression Taking
Their impression kit has everything you need to take ear impressions, perfect for students and experts alike. The Puretone Impression Kit Contains: Impression syringe, Heine Minilux otoscope (with tips), earlight, foam blocks, 660g impression material, hardener and dosing spoon, all contained in a carry case. Log in to the Puretone Trade Shop to view and purchase.
Wax Removal
Microsuction is the preferred method in wax removal for many audiologists. Microsuction is the process of removing wax from ears by using a small suction tube and probe to gently remove any excess wax in the ear.
Rather than having to push anything into the ear canal, microsuction uses very gentle medical suction to remove ear wax with pinpoint accuracy. With instantaneous results, your patients will notice the relief from clogged up ears.
Puretone offer a comprehensive selection of microsuction products range from high-quality surgical suction units to disposable ear specula. Puretone also provides irrigation machines and manual removal kits; so that all types of wax removal are catered for
Why choose TJ Audiology Training?
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Background: Our audiology training courses are all delivered by Louise Hart PG Dip RCCP RHAD. Louise is a highly certified, HCPC registered audiologist with over 30 year’s experience in the field of audiology. Louise trained in Australia and worked at Australian Hearing formerly NAL for nearly a decade. Prior to taking over TJ Audiology Training from founder Tracy James in 2022, She has worked as an Adult Service Lead at Windsor and set up their MRI pathway, and previously as assessor and supervisor for the University of Southampton BSc in Audiology programme and specialises in auditing and improving audiology clinical practice. Read more about Louise Hart in her bio below.
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NHS and Private Experience Louise Hart has an Audiology background as an audiologist in the NHS and privately, understanding the needs and wants of both sectors and individuals that work in ear care.
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Extensive Experience in Audiology As an experienced Audiologist Louise still runs an audiology clinic on Mondays at Tracy James Hearing in Newbury where she still practices. She understands what it is like to see people on a daily basis and the surprises and challenges that comes with that. Her clients range from babies to 100 year olds and her appointments include wax removal clinics, Hearing Tests, Impressions, Hearing aid fittings, Home Visits, APD testing and Tinnitus clients, as a tinnitus specialist.
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Extensive Experience in Training: As an experienced teacher, Louise has worked in many different fields of audiology since we qualifying, including paediatrics, adults, tinnitus, BAHA, CI and teaching. She has been an Adult and acting paediatric lead in the NHS. She is well aware of the needs and stresses that workplaces are under, and also been involved in audits of services. She has sat on various committees within the BSA and BAA that helped with the development of quality standards in Audiology. In addition, she has also taught, supervised and assessed audiology students some of her students have gone on to do Phd’s and run services.
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Established company: We have been around for a long time now. Tracy James MSc CS RHAD started Tracy James Audiology Training in 2012 before Louise Hart PG Dip RCCP RHAD took over in 2022 and we changed our name to TJ Audiology Training. Over 1000 delegates have successfully completed our various courses.
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HCPC and RCCP registered: We think it’s important that we are registered with audiology bodies. Louise is registered with the HCPC and RCCP and adhere to the codes of conduct that they provide, in addition to being registered with government register of UK Learning Providers.
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Accredited and adhere to guidelines: Our courses are either accredited or adhere to acknowledged guidelines. Our BSA courses are accredited by the BSA education panel. All other courses adhere to guidelines and recommendations that are provided by BSA, BAA, NICE guidelines and NHS England. Our course content is always being updated to include new research and information.
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We regularly update our course content: Audiology is continually changing, both privately and in the NHS. It is a necessity to understand the upcoming directions of travel in audiology and prepare our attendees for this future, giving them a good head start. We are able to update our courses is due to Louise’s close links with colleagues who work in the fields of audiology teaching, research and in NHS England. In addition, you want to know that your teachers are maintaining their competence by doing continuing professional development as well.
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We can bespoke courses for you: What happens if you need a course that isn’t on our website. Don’t worry we can design the course around your needs. To give some examples we have previously designed courses for school nurses, and on otoacoustic emissions, for staff that were doing screening for adults with learning difficulties. We have supported students as tutors for their courses, and we are happy for you to come to our clinic and do on the job training too.
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Our Location and flexibility: We are located in Newbury, West Berkshire which is west of London, so a nice central location without the worry of getting into London. Alternatively, if you are a group of 4 or more we provide in-house training and can come to you.
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The learning support you will receive: As a Training company, we believe it is our responsibility to understand how you learn and adapt our teaching to the way you learn. We know that people are more likely to do well on a course, if they can engage with their teacher and feel supported. For almost all our courses it is one teacher to six students to ensure that everyone gets the support they need. Many of our students in the past that have had dyslexia or significant hearing losses, have been able to fully participate in the courses. A lot of participants attend one of our courses and then come for more; or their company then sends more staff to our courses.
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We cover a vast variety of sectors: The backgrounds of our course attendees are varied. Our adult impression courses have included people in industries such as in Formula 1, TV, music and large events, companies that make covert earpieces for the police, earmould manufacturers, the NHS and private audiology sector. For our other courses, people need to have a background in audiology or in the medical field such as doctors, nurses or paramedics.
Audiologist & Trainer Louise Hart
Louise Hart BA (Psych) Grad Dip Audiology, RCCP RHAD
Louise has worked as an audiologist for the last 30 years, qualifying in Australia. She has spent the last 18 years working in the UK, specialising in tinnitus rehabilitation and complex adult hearing loss cases; with a strong focus on trying to improve standards and education in adult audiology. Along with work in bone anchored hearing aids (BAHA) and paediatric audiology.
Louise has been integral to her services’ IQIPs accreditation (best practice standards), as Adult Service Lead for the Hearing and Balance Department at King Edward VII Hospital, Windsor . Louise has also sat on the Services Quality Committee of the British Academy of Audiology, and an assessor and supervisor for the University of Southampton BSc in Audiology programme.
Louise has worked as an Audiology Specialist for Royal National Institute for the Deaf. Part of this role was to make hearing loss research accessible to those outside audiology through fact sheets, talks and the media and to ensure that the voice of those with hearing loss were heard.
Where it all started
In 2012, Tracy James MSc CS RHAD started her own business, Tracy James Audiology Services, while working as the Paediatric Audiology Service Lead for the Royal Surrey County Hospital in Guildford. The primary focus was providing BSA (British Society of Audiology) accredited small-group training courses for individuals who required audiological skills such as otoscopy and impression-taking and hearing tests. Delegates who joined Tracy’s courses ranged from health care professionals, audiologists, GPs and ENT consultants, to hearing aid dispensers, occupational health workers, and professionals working in the music and noise-protection industry.
In 2014 Tracy left her job at Royal Surrey County Hospital and committed to Tracy James Audiology Services fulltime. She ran regular courses at Newbury College, as well as delivering in-house training at locations here in the UK and abroad.
At this time Tracy also began developing Tracy James Hearing, offering personalised hearing care services from her small clinic attached to her home in Newbury.
She launched a website for each of the businesses – Tracy James Hearing and Tracy James Audiology Training.
In 2022, Tracy offered her old colleague and close friend, Louise Hart PG Dip RCCP RHAD, the opportunity to start working with her. Louise started running the audiology training courses, whilst Tracy focused on her independent hearing clinic, Tracy James Hearing.
From 2024, Louise, now a partner, manages all aspects of the training business and delivers the courses, whilst Tracy takes a backseat. For this reason, Tracy James Audiology Training was rebranded as TJ Audiology Training, as you know it today. (Logo designed by Frances at Pixel Squid.)
Louise continues to run courses from West Berkshire Museum in Newbury (opposite the Tracy James Hearing Clinic), as well as in-house training and other services.
TRACY JAMES HEARING:
Meanwhile Tracy James Hearing has continued to expand. We have become a well-known name in the Newbury area,
In June 2024 we moved to a brand-new clinic in the heart of Newbury Town Centre. At the clinic Tracy offers microsuction ear wax removal and a range of hearing assessment and treatment services. Louise also supports Tracy with appointments at the clinic on Mondays.
In April 2025 we won Best Independent Retailer at the Best in Business awards held by Newbury Weekly News.
We’re proud of how these businesses have grown over the past 14 years, and we’re excited to see what the future brings.
Tracy James & Louise Hart
Some NHS Foundation Trusts we have worked with:
Our courses are sponsored by:
