Meet the Team

Our BSA accredited courses are run either by Tracy James or Louise Hart.

Tracy James – MSc CAC RHAD

HCPC registered Clinical Scientist, Audiology (CS13928) and Hearing Aid Dispenser (HAD01621)

Tracy James is the director of Tracy James Audiology Training and Tracy James Hearing . Tracy has over 20 years experience in Audiology, including extensive experience in both clinical training and lecturing at Masters’ Level. Between 2008 and 2013 she was Programme Director for the MSc in Educational Audiology, Oxford Brookes University.  Currently she works as a Module Leader for the course, which is now accredited by the University of Hertfordshire  and run at Mary Hare School for the Deaf. Her clinical experience includes audiovestibular assessment and (re)habilitation of adult and paediatrics, from routine to complex cases. Between 2012 and 2015 Tracy was the Paediatric Service Lead for the Royal Surrey County Hospital in Guildford. Tracy continues to provide clinical work for NHS paediatric clinics.

Tracy was the lead author for the BSA Recommended Procedure in impression-taking (Supplement – paediatrics) as a member of the BSA Professional Practice Committee. She also coordinated and edited the latest edition of the BSA Recommended Procedure for Visual Reinforcement Audiology.

Tracy is a member of the British Society of Audiology, British Academy of Audiology and is HCPC registered. She is also a teaching fellow of the Higher Education Academy.

Louise Hart – BA (Psych) Grad Dip Audiology, RCCP RHAD

Louise has worked as an audiologist for the last 30 years, qualifying in Australia. She has spent the last 18 years working in the UK, specialising in tinnitus rehabilitation and complex adult hearing loss cases; with a strong focus on trying to improve standards and education in adult audiology. Along with work in bone anchored hearing aids (BAHA) and paediatric audiology.

Louise has been integral to her services’ IQIPs accreditation (best practice standards), as Adult Service Lead for the Hearing and Balance Department at King Edward VII Hospital, Windsor . Louise has also sat on the Services Quality Committee of the British Academy of Audiology, and an assessor and supervisor for the University of Southampton BSc in Audiology programme.

Louise has worked as an Audiology Specialist for Royal National Institute for the Deaf. Part of this role, was to make hearing loss research accessible to that outside audiology through fact sheets, talks and the media and to ensure that the voice of those with hearing loss was heard.

Kirsteen Mahoney

Kirsteen is our Training Administrator. She looks after all the admin for Tracy James Audiology, from responding to enquiries to booking delegates on to our courses, and sending pre-course information and certificates.